"The leader in customer relationship management (CRM) & cloud computing"
A business is nothing without its customers. If this happens, it will be more like a human being, struggling to live after having one of his vital organs removed. If advertising is the life-blood of any newspaper, customer is the life-blood of every business. How any business entity manages its relationship with its customers will define the company's success in the field.
Salesforce, marking itself as the leader in customer relationship management (CRM), offers programs which helps entrepreneurs maintain good relationships among their customers while they are marketing their products. Here are some basic facts about the company.
Salesforce was founded in 1999 by former Oracle executive Marc Benioff and it went public only in 2004 under the stock symbol CRM (customer relationship management).
The site offers services like consultation, certification, training, support, and finding a partner which are all beneficial for every business' success.
Assurance from Salesforce CRM
1. Ensures that the client's sales, marketing, and support efforts are in line with each other as they work together towards one common goal and that is - to have your business succeed in a new level you are not expecting.2. Automation of business processes are highly possible.
3. Gives everyone in your company a complete view of the customer.
4. Provides deeper analysis and insight into critical sales and customer metrics.
5. Ensures that the customers you already have will be happy and satisfied while you are also focused in getting more customers.
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